Iberostar Heritage Grand Mencey - Santa Cruz de Tenerife

$$$$||View on mapSanta Cruz de Tenerife, SpainDr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004|
8.8
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
Iberostar Heritage Grand Mencey - Santa Cruz de Tenerife
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004·View on map
$$$$
Overall Score
Great
8.8Great
Cleanliness9.2
Comfort9.2
Location9.2
Staff9.2
Facilities9.0
Who stays here
Couples52%
Families28%
Solo10%
Groups8%

Overview

Overall Score
Great
8.8Great
Cleanliness9.2
Comfort9.2
Location9.2
Staff9.2
Facilities9.0
Who stays here
Couples52%
Families28%
Solo10%
Groups8%

5-star city hotel with a 4500 m2 spa and sustainability-certified dining

Spa & Wellness

The Iberostar Heritage Grand Mencey houses SPA Sensations, a wellness area spanning more than 4500 m2. This spa includes 14 massage and treatment booths, a hammam, sauna, steam room, and both indoor and outdoor heated pools. Guests can book body treatments, facials, and couple's massages, with access to a solarium, hot tub, and fitness center featuring yoga classes.

Dining

The hotel offers four restaurants, including Los Menceyes serving local dishes for breakfast and dinner, and the poolside Laurel restaurant. A gourmet restaurant at the hotel is certified by MSC/ASC for sustainability, reflecting the property's focus on responsible sourcing. Guests can also participate in culinary classes and workshops, and enjoy snacks and beverages at the pool bar.

Activities & Entertainment

Two paddle tennis courts are available on the rooftop, complementing the hotel's well-equipped fitness center and two swimming pools. Evening entertainment includes live music performances, and the hotel also has a casino on the premises. For relaxation, the outdoor pool area offers sun loungers and umbrellas, with complimentary snacks and beverages at the pool bar.

Location & Sustainability

Iberostar Heritage Grand Mencey sits in a quiet residential area of Santa Cruz de Tenerife, 50 meters from García Sanabria Park and a 10-minute walk from the city center. Nuestra Señora de África market and the ferry port to other islands are a short drive away, while Teide National Park is accessible for day trips. The hotel operates a sustainability-focused program that reduces single-use plastics, and offers dedicated concierge services for local exploration.

Rooms & Services

The hotel provides spacious rooms with hardwood floors, satellite TV, minibar, and private bathrooms with bathrobe and slippers. Some rooms include a balcony with city views, and soundproofing ensures a quiet stay. Accessible rooms and services for guests with reduced mobility are available, along with express check-in/check-out, luggage storage, and a tour desk.

  • Spa: 4500 m2 SPA Sensations with 14 treatment booths
  • Dining: Gourmet restaurant certified by MSC/ASC for sustainability
  • Sports: Two paddle tennis courts on the rooftop
  • Entertainment: Live music performances and casino
  • Eco: Sustainability program reducing single-use plastics
  • Location: 50 meters from García Sanabria Park, walkable to city center
Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of EUR 40.0 per person. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Russian
Building
Year renovated:2011
Number of floors:4
Number of rooms:155
Former name
Iberostar Grand Hotel Mencey
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Room for Single Use
  • Max:
    1 person
Elegant Double Room
  • Max:
    2 persons
  • Bed options:
    1 Double bed
Superior Double Room for Single Use
  • Max:
    1 person
  • Bed options:
    1 Double bed
Show 5 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Hot spring bath
  • Open-air bath
  • Make up services

Room view

  • Garden view
  • With view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show all facilitiesHide facilities

Essential information about Iberostar Heritage Grand Mencey

💵 Lowest room price 392 £
📏 Distance to centre 600 m
✈️ Distance to airport 14.1 km
🧳 Nearest airport Tenerife Norte, TFN

Location

Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Address
The address has been copied.
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
Map view
Dr. Jose Naveiras, 38, Santa Cruz de Tenerife, Spain, 38004
  • City landmarks
  • Nearby
  • Restaurants
Santa Cruz de Tenerife
Rambla de Santa Cruz
320 m
Park
Parque Garcia Sanabria
60 m
Gallery
Los Lavaderos
250 m
Rambla de Santa Cruz
Casino Santa Cruz
70 m
Calle de Carlos J.R. Hamilton
Sala de Arte de Los Lavaderos
210 m
Parque Garcia Sanabria
Reloj de flores
360 m
Calle Méndez Núñez
TenerifebyHost
380 m
Restaurant
Cocina Urbana
50 m
Restaurant
Tenerife south
10 m
Restaurant
La Tasca de Enfrente
30 m
Restaurant
Restaurante Aborigen
40 m
Restaurant
Niqqei
50 m
Restaurant
Papa Negra
50 m
Restaurant
Mundo Iberico
120 m
Restaurant
Macusamba
110 m
Restaurant
Macusamba Cafe Bar And Lounge
100 m
Restaurant
Strasse Park
170 m

Reviews of Iberostar Heritage Grand Mencey

The essence·from guest reviews·past 2 years

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Guests say: worth booking
rated 8+
4.4/ 5
165 reviews
8.8/ 10
1,863 reviews
4.7/ 5
209 reviews
9.3/ 10
162 reviews

FAQ about Iberostar Heritage Grand Mencey

What interesting sites can I visit not far from the charming 5-star Iberostar Heritage Grand Mencey?
Guests of the charming 5-star Iberostar Heritage Grand Mencey can visit Los Lavaderos (just 250 metres from the accommodation), or Rambla de Santa Cruz placed 5 minutes' walk away.
Which airport is the closest to Iberostar Heritage Grand Mencey?
The closest airport to Iberostar Heritage Grand Mencey is Tenerife Norte airport (15 km) and it is reachable with a 15-minute drive.
Is there a parking at the charming Iberostar Heritage Grand Mencey?
Yes, the charming Iberostar Heritage Grand Mencey offers private car parking on site.
What are the dining options in the hotel?
The guests of the hotel can enjoy their dinner in Los Laureles Restaurant restaurant which serves French meals.
Can I have lunch or dinner next to this charming hotel?
Dining options nearby this charming hotel include La Hierbita restaurant serving Mediterranean dishes (only a few minutes from the property) and Cerveceria Sacatapas Cafe restaurant famous with Spanish cuisine (50 meters away).
Can I have breakfast at Iberostar Heritage Grand Mencey hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of Iberostar Heritage Grand Mencey hotel.
What time is check-in and check-out at the charming Iberostar Heritage Grand Mencey hotel?
Guests of the charming Iberostar Heritage Grand Mencey hotel can check in from 15:00 to 23:59 and check out from 11:00.
What payment methods are available in this charming hotel?
At this charming hotel, guests can pay using сash, American Express, and Visa as well as other payment methods.
What are the room types offered by the Iberostar Heritage Grand Mencey?
Junior Suite, Queen Room, and King Suite are among the room types available at the Iberostar Heritage Grand Mencey.
Which amenities are included in the rooms at the charming Iberostar Heritage Grand Mencey?
Most rooms at the charming Iberostar Heritage Grand Mencey include complimentary Wi-Fi and a flat screen TV and feature private bathrooms with hairdryers and dressing gowns. At the same time, all suites boast soundproof windows as well as a writing table.
Is the staff at this charming hotel multilingual?
Yes, the staff of this charming hotel can assist you in Spanish, Italian, German, Russian, and English.
What are the spa options at the hotel?
At a wellness area and a spa lounge featured at the hotel guests can receive such spa procedures as body wraps, body scrub, and pedicure. Additionally, a Turkish steam room, a Turkish bath, and a treatment room are offered on-site.
Is there a swimming pool in the charming Iberostar Heritage Grand Mencey hotel?
Yes, the charming Iberostar Heritage Grand Mencey hotel features an outdoor swimming pool.
Check rooms and rates
Check-in
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-
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Rooms and Guests2 Guests, 1 room